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GENERAL CONDITIONS

Status: 11/29/2021
 

1. General

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The following general terms and conditions apply to all contracts, deliveries and other services. Differing rules of the contractor, we hereby expressly oppose. All subsidiary agreements or additions require our written confirmation.

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Can Cavall Blau (owner Katja Lebelt) only concludes contracts with the following customers:

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  • natural persons with unlimited legal capacity who have reached the age of 18

  • legal persons domiciled in the European Union.

 

By submitting your order, you affirm that you are at least 18 years old and that the information you have given regarding your name and address is correct. You are obliged to ensure that only you or persons of legal age authorized by you to receive the delivery receive the goods.

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If the offer of an unaccepted customer has inadvertently been accepted, Can Cavall Blau is entitled to withdraw from the contract within a reasonable period of time after becoming aware of it. Any costs incurred must be borne by the polluter or his representative.

 

We reserve the right to exclude customers who make bogus purchases, permanently return ordered items or refuse acceptance for no reason, not pay or hinder the proper functioning of the system through other activities.

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2. Offers

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Our offers are non-binding. Small deviations and technical changes compared to our images or descriptions are possible. Offers are only valid for a limited period or for the period shown. We assume no liability for printing / text errors.

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3. Conclusion of a contract and cancellation policy

 

The contract is concluded by accepting the customer order and accepting our terms and conditions, via the internet (online order).

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The following right of withdrawal does not apply to food that has already been opened / used.

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Instructions on the right of withdrawal:
You can revoke your contract declaration within two weeks without giving reasons in text form (e.g. email) to Can Cavall Blau. The period begins with the completion of the online order. Timely dispatch of the written cancellation is sufficient to meet the cancellation deadline.

The return shipping costs are to be borne by the customer, unless the customer has received incorrect or defective goods.

Address for written revocation:


Can Cavall Blau
Katja Lebelt

Panel cementerio buzón 10
07140 Sencelles / Baleares
Spain

info@cancavallblau.com
 

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Address for returns:

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Can Cavall Blau
Katja Lebelt

Camí de Binifuell
Pole. 4, Parc. 255
07140 Sencelles / Baleares
Spain

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In the case of an effective cancellation, the mutually received benefits are to be returned. If you cannot return the goods / items / packaging received, in whole or in part, or only in a deteriorated condition, you may have to pay Can Cavall Blau compensation for damages and / or value. You can avoid this by not using the thing like an owner and by avoiding anything that may affect its value. Fresh goods cannot be exchanged.

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4. Reservation of availability

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Should Can Cavall Blau find out after the conclusion of the contract that the goods ordered are no longer available or cannot be delivered for legal reasons, they can either offer goods of equivalent quality and price or withdraw from the contract. Any payments already received will be refunded immediately after withdrawing from the contract.

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5. Delivery and delivery times

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We reserve the right to make a partial delivery, provided that this appears to be advantageous for speedy processing. The goods must be checked for completeness and intactness upon receipt of the delivery.

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Can Cavall Blau tries to keep delivery times as short as possible and tries to deliver the order within 5–8 working days. Should delays nevertheless occur, this does not release you from the acceptance or the payment of the articles.

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6. Prices, terms of payment and retention of title

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All prices quoted in the shop are final prices and include the VAT applicable on the day of invoicing. If prices are incorrectly displayed due to spelling, system or other errors and / or incorrectly booked in the confirmation of the incoming order (e-mail), the standard or current offer price automatically applies!

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Payment for the goods is due before receipt of the delivery and is to be made as agreed when the order was placed.

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7. Warranty / notification of defects

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The customer must check the goods for completeness and intactness upon receipt of the delivery and  to notify this immediately in writing. In the case of hidden defects, notification must be made immediately after the hidden defect has been discovered.

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In the event of a defect, the customer can request the removal of the defect or, if this is not possible, the delivery of a defect-free item.

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8. Transfer of risk

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The risk is transferred to the buyer when the goods are dispatched.

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9. Severability Clause

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The ineffectiveness of individual provisions does not affect the effectiveness of the other provisions. In particular, the contract remains effective for both parties.

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10. Notes on data storage

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Analogous to the regulations in the Federal Data Protection Act (BDSG), we would like to draw your attention to the fact that all data necessary for business transactions are processed and stored using digital media.


Personal data will of course be treated confidentially and will not be passed on, sold or otherwise made available to third parties.

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11. Place of performance and jurisdiction

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The place of performance is Sencelles / Majorca, the place of jurisdiction for both parts is Palma de Mallorca. Spanish law applies exclusively to all transactions.

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